Vision Statement

Relay Station seeks to be a best-practice communications provider at all times, delivering value and business advantage to its customers ethically. The company believes its service offerings are differentiated by:

• Customisation and application focus on message communications and broadcasts. From the outset, Relay Station's vision was to create a robust, response-led, multi-format messaging platform enabling customers to choose the best solution to maximise their outreach.

• Ease of commissioning and use. Relay Station is a communications-as-a-service (CaaS) provider enabling users to begin engaging with large numbers of customers, the public and employees within minutes in a way that appears to be a personalised message.

• Cost-effective and ethical communications: Relay Station seeks to provide more cost-effective solutions for high level, response communications than traditional expensive or ineffective methods. Specifically:
  • Direct mail is environmentally wasteful, expensive and subject to strikes
  • Government has both the desire and duty in certain operations and emergency scenarios to contact large numbers of stakeholders with little notice - historically this has been very time-consuming and resource-demanding
  • Direct contact to the public is properly controlled: Relay Station has always respected the provisions of the data protection act and individuals' privacy